It is certainly difficult to select among the numerous mortgage lenders offering financing products to home buyers. You have to be certain that you will be able to work effectively with the lender in the long term. Take a closer look at the main criteria to base your comparison on. Use them to make the right choice.
The mortgage lender that you select must make the entire process as easy and quick for you as possible. You would not want to fill out an endless number of forms. Similarly, you would not want to wait for weeks to get the verdict on your application. Check how each lender works by looking at reviews available online. You should check with the Better Business Bureau as well. Do not miss to ask your real estate agent as they can give you a pretty clear picture of how each bank works.
You have to ensure that the lender will keep their word and that they will not set any loopholes or traps in the agreement. For this, you need to check each and every clause very carefully. Make sure that you know how the interest rate, fees and monthly payments are calculated. Look into the recent history of the bank and check whether there have been complaints and claims from customers.
The financial stability of the lender is extremely important as well. If the bank goes down, your loan can be transferred to another one and this can cause changes to the agreement which may not be favorable for you. It is important for you to deal with an institution that has long-term traditions and excellent reputation in the industry to avoid unpleasant surprises in the future.
It is essential for the mortgage lender to be willing and able to show some flexibility especially when it comes to the repayment of the loan. Anything can happen and you may end up struggling to make the monthly payments. In this case, a flexible bank should be able to offer a program to help you out. Look for a lender that will be able to offer refinancing at better terms, extend the term of the loan or offer a more affordable repayment scheme.
In general, they should be able to offer a loan which matches your needs precisely. If they are not willing to work with you and to devise the best solution, then you will probably be better off dealing with someone else.
High Quality Customer Service
Most borrowers will keep their home loan for at least 10 years. This is a long time to be in a relationship with a financial institution. That is why you need to make sure that you will get the treatment that you deserve. It is easy to recognize a lender that offers customer service of high quality. You will have all your questions answered. You will get complete explanation and full assistance every time when needed. You will be kept current on everything that is going on with your loan.
Finally, it is really important for you to use as much information as possible during the comparison of mortgage lenders. Get references from people that you know and from your realtor as well.